Uber launches free language learning and professional support in app for drivers and delivery people


SAN FRANCISCO, July 29, 2021 / PRNewswire / – Today CEO of Uber Dara khosrowshahi announcement new global resources for drivers and delivery men who use Uber – expanding the app to be a place where people can also learn a new language and further their education, and where their accomplishments while driving or delivering with Uber can help them find other employment. More information is available here.

Uber is in partnership with Rosetta stone so that every driver and delivery person in almost every country in the world has the opportunity to learn a new language, for free. Rosetta’s language learning resources will be fully integrated into Uber’s Driver app. Drivers and delivery people can use it to learn the 24 languages ​​available on Rosetta stone including linguistic content focused on carpooling interactions (1).

“We have partnered with Rosetta stone to help drivers and delivery people master the language they have always wanted to learn. Now, eligible drivers and delivery personnel around the world will have access to Rosetta Stone language learning courses that can help them take the next step as well as connect with their passengers, customers and community, ”said declared Dara khosrowshahi, CEO of Uber.

“For almost 30 years, people have turned to Rosetta stone to express themselves and have meaningful conversations in new languages, ”said Paul Michkine, CEO of IXL Learning, the parent company of Rosetta stone. “We’re excited to help the drivers and delivery people who work with Uber bridge the gaps in customer communication and build deeper connections with people around the world.”

Many drivers and delivery people are immigrants and are learning a new country and a new language for the first time. In London and New York City, 82% and 90% of carpool drivers, respectively, are immigrants who could benefit from learning languages, as well as many drivers outside the United States who cited learning English as their primary goal.

Additionally, Uber announced that starting today, all drivers and delivery personnel can request a letter from the company describing the work they have done using the Uber app. This letter will be on Uber letterhead and will indicate when they first register for the app, how many trips or deliveries they’ve made, their customers’ average rating, and their top reviews. Drivers and delivery people can use these letters as proof of their experience in jobs or other applications.

These new resources are available to almost anyone who uses the Uber platform (2) and builds on existing rewards that drivers and delivery people already have access to. This includes 100% tuition fee coverage at Arizona State university for drivers and delivery people with Uber Pro Gold or above status, or their family members in the United States (3). This summer, ASU and Uber will celebrate the 100th graduate of this program, Nailah williams. She will graduate with a Bachelor of Science in Urban Planning and has made more than 5,000 trips with Uber.

(1) Available for drivers and delivery people who have achieved Gold, Platinum or Diamond status through the Uber Pro program in Argentina, Bahrain, Bangladesh, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Czech Republic, Dominican Republic, Ecuador, El Salvador, Ghana, Guatemala, Hong Kong, India, Ireland, Kenya, Lebanon, Lithuania, Mexico, Nigeria, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Porto Rico, Romania, Slovakia, South Africa, Spain, Sri Lanka, Tanzania, Uganda, United Arab Emirates, UK, and United States.

(2) Drivers and deliverers can request a letter summarizing the achievements in Argentina, Australia, Belgium, Brazil, Canada, Chile, Dominican Republic, Egypt, El Salvado, France, Germany, Guatemala, India, Ireland, Mexico, Netherlands, New Zealand, Panama, Paraguay, Poland, Porto Rico, Saudi Arabia, Spain, Switzerland, UK, United States, and Uruguay.

(3) Drivers and delivery people unlock this opportunity when they have completed 3,000 trips or 1,000 trips for Eats Pro and reach Uber Pro GoldStatus, Diamond or Platinum.

Contact: [email protected]


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